We have comprehensive guides available to help you with the setup of your printer. Take a moment to review the steps below and carefully follow the procedures provided.
If you encounter any issues while setting up your printer, don't worry! Our team of experts are here to assist you every step of the way. Simply submit a ticket to our Tech Support Team and we'll make sure to reach out to you as soon as possible. Your satisfaction is our top priority!
Thank you once again for choosing Grimco!
Please make sure you have the specific power requirements to run your equipment. These features will need to be in place before you are able to proceed further.
Prior to your install, you should complete and submit your Pre-Installation Form associated with your equipment. Once submitted, a member of our install team with reach out to schedule your Virtual Installation. Plan for your install to be scheduled in the morning hours. Please notify our team promptly if this time frame cannot be accommodated.
Here is a step-by-step guideline you can refer to so you don't miss a step!
Our team has remote access tools to navigate your install, and better guide you throughout. The team utilizes TeamViewer, and video conference via phone if needed.
Let's get started!